Sheraton Cavalier Saskatoon Hotel
The Client
overlooks the stunning views of the South Saskatchewan River. Its prime location in the central business district of downtown Saskatoon means it’s steps away from shops, restaurants, and entertainment.
The Challenges
Matching Experiences Inside and Out
The Sheraton Cavalier Hotel previously managed its own parking operations with the hope of controlling the experience in the parking facility so that it matched the experience inside the hotel. But Dale Grant, General Manager of the hotel, and his team found it difficult to maintain “a high standard of satisfaction in this part of the guest experience. Managing our own parking was an ongoing challenge we faced.”
The hotel recognized that the experience inside their parking facility could be improved with automated parking technology managed by professionals in the parking industry. As a result, Sheraton Cavalier Saskatoon Hotel chose to partner with Precise ͵͵—a well-known parking solutions provider for hotels across Canada.
The Solutions
Full-Service Parking
Parking is the first and last impression guests have of a hotel, making it a key touchpoint that must be managed with high satisfaction standards. Understanding the hotel’s desire to match guests’ parking experience to the level of hospitality provided inside the hotel, Precise ͵͵ recommended implementing automated parking technology.
Sheraton Cavalier Saskatoon Hotel required a high-performing automated parking system that was reliable and easy to maintain, but could also achieve its bottom lines: available guest parking, easy parking experiences, and increased parking revenue.
In July 2017, Sheraton Cavalier Saskatoon Hotel and Precise ͵͵ seamlessly transitioned the hotel’s attendant-managed parking system to an automated operation. Since then, Grant says the hotel has experienced a significant increase in “revenue capture of daily parkers, while also increasing parking capacity due to reduced occurrences of unauthorized parkers.”
Final Words
“The transition away from an attendant-managed parkade has positively impacted our guest experience and satisfaction rates. I am confident to recommend Les Barrington and his team at Precise ͵͵.”
— DALE GRANT
General Manager
Sheraton Cavalier Saskatoon Hotel
Related Case Studies
HOTEL PARKING MANAGEMENT SOLUTIONS
About Precise ͵͵
CANADA’S PARKING INDUSTRY LEADER FOR MORE THAN 30 YEARS.
When Precise ͵͵ was founded more than 30 years ago, the company was a two-person field operation with a simple aspiration: to make a difference in the world of parking automation.
Since then, Precise ͵͵ has grown into a nation-wide managed services and technology firm with more than 700 employees across Canada, a head office in Toronto, and 13 supporting offices across the country.
But what sets us apart from other parking operators isn’t where we are, it’s what we are: a full-service parking solutions provider. One source for all your parking-related needs.
Precise ͵͵ manages thousands of parking lots on behalf of hundreds of property owners. We supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.
Being a vertically integrated company puts us in a unique position. We can provide a level of management and technical integration that is best-in-class. Just ask the hundreds of clients to whom we’ve delivered cost-effective and customer-focused solutions over the years.